Support
As well as offering amazing free no strings 30 day Grace Period warranty with all projects, we also offer flexible support care packages starting at just 4hrs per month. Websites are not static objects, they evolve as integrated technologies update across browsers, software and hardware, we therefore recommend taking a support package at the end of your project. Like an MOT or service, your website needs attention, and an occasional professional service.
Updates
Hosting
Bugs
Our Support Packages
Our Support Care Packages starts from £99+vat per month and allow us to react quickly, should you require any support.
Our Editor support care package, provides more hours on a monthly basis, helping to keep your site running, and diagnose issues quickly and resolve those pesky bugs. This allows us 4 hours development support to help you with resolving bugs, providing advice and service support, and a 30 min call per month as a check. Should you need someone to work with when launching your new website, this package starts at £199+vat per month.
– 1 phone call per month (30 mins)
– 4 hours development support per month
– *Hosting support 30
Our Maintenance support care package, provides us all the hours we need to regularly work with you to resolve issues, and to maintain the website plugins, app, and ever changing technologies from becoming outdated. If your site is complex and repeatedly needs changes then this is the support package for you. This allows us to 8hrs development support, and a 30 min call fortnightly as a check in. This package starts at £399+vat per month.
– 1 phone call per fortnightly (30 mins)
– 8 hours development support per month
– *Hosting support
Sometimes the packages don’t hit the right spot, so we’ll work with you to create a taylored support package for you, just tell us what you want, and we’ll put the right agreement together to support your business needs. Starting from £699+vat per month.
– Number of phone calls a month can be agreed
– Number of development support hours can be agreed
– Tasks and requirements for our maintenance team can be decided.
-*Hosting support agreed
Portfolio
Support Work
We’re working on new projects all the time, so we’ve chosen just a few of our favourite projects to share. Scroll through to learn more about how we approach them.
